SHIPPING POLICY

Last updated: 28 August 2026

PosterPeak ships to all destinations available during checkout. The shipping methods, prices and estimated delivery dates available for your address will be displayed before you complete your purchase.

FREE SHIPPING

Free standard shipping is available when the qualifying order subtotal reaches the following threshold:

• European Union: €100
• United States: US$100
• United Kingdom: £86
• Australia: A$162
• Canada: C$161

These are fixed thresholds in the currencies shown. For destinations not listed above, the available shipping rates and any applicable offers will be displayed at checkout.

The qualifying subtotal is calculated after discounts and before shipping charges, taxes, customs duties or import fees.

STANDARD SHIPPING RATES

For orders below the free-shipping threshold, the current standard shipping rates are:

• European Union: €6.50
• United States: US$7.57
• United Kingdom: £5.57
• Australia: A$10.52
• Canada: C$10.48

For all other destinations, the applicable shipping rate will be calculated and displayed at checkout.

The shipping price displayed during checkout is the final rate applicable to your delivery address.

ORDER PROCESSING

PosterPeak products are prepared after payment has been confirmed. Many of our posters and wallpapers are made to order, so processing times may vary depending on the product.

Once your order has been dispatched, you will receive a shipping confirmation email. Orders placed during weekends or public holidays may begin processing on the next business day.

DELIVERY TIMES

Estimated delivery dates depend on the product, destination and shipping service. The most relevant delivery estimate available for your order will be displayed during checkout or provided in your shipping confirmation.

Delivery times are estimates and cannot be guaranteed. Delays caused by carriers, customs authorities, adverse weather, public holidays or circumstances beyond PosterPeak’s control may occasionally occur.

ORDER TRACKING

When tracking is available, your shipping confirmation email will include a tracking link.

Tracking information can take a short time to appear after the parcel has been handed over to the carrier.

DELIVERY ADDRESS

Customers are responsible for providing a complete and accurate delivery address.

If you notice an error after placing your order, contact us immediately Contact page. We will try to correct it, but we cannot guarantee that the address can be changed after production or fulfilment has started.

PosterPeak cannot be held responsible for delivery problems caused by an incomplete or incorrect address provided by the customer.

LOST OR MISSING PARCELS

If your tracking information shows that your order has been delivered but you cannot locate it, please:

• Check with other members of your household or neighbours.
• Check any safe location where the carrier may have left the parcel.
• Contact the carrier using the tracking information provided.

If the parcel still cannot be located, contact us at Contact page and include your order number.

DAMAGED OR INCORRECT ITEMS

If your order arrives damaged or you receive an incorrect item, contact us within 20 days of delivery.

Please include:

• Your order number.
• Clear photographs of the item.
• Clear photographs of the packaging and shipping label.
• A brief description of the problem.

We will review the information and arrange an appropriate solution in accordance with our Refund Policy and any applicable consumer rights.

CUSTOMS DUTIES AND IMPORT FEES

International orders may be subject to customs duties, import taxes or carrier handling fees imposed by the destination country.

Unless checkout expressly states otherwise, these charges are not included in the product or shipping price and are the customer’s responsibility.

PosterPeak cannot control or predict customs charges, inspections or delays.

RETURNS AND REFUNDS

Returns, replacements and refunds are governed by our Refund Policy.

Because wallpaper is produced to the measurements or specifications selected by the customer, it may be considered a made-to-order or personalised product. The applicable return conditions are explained in our Refund Policy.

Nothing in this Shipping Policy limits any mandatory consumer rights applicable to your purchase.

CONTACT

For questions about shipping or an existing order, please use our Contact page.
Please include your order number when contacting us about an existing purchase.